Under UK261, EU261 and DOT rules, airlines may owe up to £520 / €600 / $650 per passenger for long delays, cancellations and denied boarding. We assess your case for free and only charge if we win.
✈ Sarah M. received €520 — BA LHR→CDG✈ James K. received €600 — Emirates MAN→DXB✈ Maria G. received €400 — Ryanair BCN→BRU✈ David L. received $650 — United JFK→ORD✈ Priya N. received €520 — Air France CDG→JFK✈ Thomas W. received €600 — Lufthansa FRA→SIN✈ Laura H. claimed for 4 pax — €2,080 total✈ Chen X. received €400 — AirAsia KUL→HKG✈ Sarah M. received €520 — BA LHR→CDG✈ James K. received €600 — Emirates MAN→DXB✈ Maria G. received €400 — Ryanair BCN→BRU✈ David L. received $650 — United JFK→ORD✈ Priya N. received €520 — Air France CDG→JFK✈ Thomas W. received €600 — Lufthansa FRA→SIN✈ Laura H. claimed for 4 pax — €2,080 total✈ Chen X. received €400 — AirAsia KUL→HKG
Your holiday, protected
Sun, sand & straightforward refunds
Whether it was a dream that didn't deliver or a trip cut short — our team gets your money back.
Answer 3 quick questions to find out in under 30 seconds.
Question 1 of 3
Did your flight depart or arrive in the EU, UK, USA, Canada or Australia?
The Process
Three steps to your compensation
Submit in under 2 minutes — our specialists take it from there.
01
Submit in 2 minutes
Tell us the flight number, date and what happened. We instantly check eligibility under UK261, EU261, DOT and other applicable rules — no paperwork required.
02
We handle everything
Our team builds the case, contacts the airline, manages every reply and escalates to regulators or courts if needed. You don't lift a finger.
03
You receive your payout
When the airline pays, we transfer the compensation to your bank account. Our success fee is only charged after you're paid. Zero risk.
Start Your Claim
Submit your claim — free, no win no fee
Complete the form below. Our team will review and respond within 5 business days. All information is kept strictly confidential.
Know Your Rights
When are you entitled to compensation?
International aviation rules protect millions of passengers every year. Here are the situations where airlines must pay.
Long delay (3+ hours)
If you arrived at your final destination 3+ hours late, you're likely owed compensation unless the airline proves genuine extraordinary circumstances — which we verify independently.
Up to €600 per person
Flight cancellation
When an airline cancels with less than 14 days notice you're entitled to full compensation plus a refund or alternative routing. Older cancellations can still be claimed.
Up to €600 per person
Denied boarding
If you were involuntarily bumped despite a valid ticket and on-time check-in, you're owed substantial compensation plus meals, refreshments and re-routing.
Up to €600 per person
Missed connection
If a delay on your first leg caused you to miss a connecting flight on the same booking and you arrived 3+ hours late, you may have a full claim.
Up to €600 per person
Customer Reviews
What our clients say
⭐ 4.8 out of 5 · 2,800+ reviews · Excellent
Money in 6 weeks
"My flight was cancelled with 4 days notice. onthebeachh complaints and refunds took over everything — I didn't write a single email. Six weeks later the money landed in my account."
Sarah M.
✓ London → Madrid · Apr 2025
💶 €520
Claimed for a 2-year old flight
"Had no idea I could still claim. The team retrieved the records themselves and won. I'd never have managed this alone."
James K.
✓ Manchester → Dubai · Mar 2025
💶 €600
Won after two refusals
"The airline refused my claim twice. onthebeachh complaints and refunds escalated it, kept me updated, and won. Excellent service."
Priya N.
✓ Gatwick → Warsaw · Feb 2025
💶 €400
Transparent and professional
"From submission to payout took 8 weeks. Every step was communicated clearly. Would use again without hesitation."
Thomas W.
✓ JFK → Heathrow · Jan 2025
💶 €600
Family of four
"Our flight was cancelled with 3 days notice. With four of us travelling the total was substantial — they secured the full amount for every passenger."
Laura H.
✓ Bristol → Malaga · Dec 2024
💶 €2,400
DOT win
"My Chicago to LA flight was cancelled. onthebeachh complaints and refunds handled the entire DOT process. Brilliant outcome."
Michael R.
✓ ORD → LAX · Nov 2024
💶 $650
Trusted Globally
We claim against 150+ airlines worldwide
From flag carriers to low-cost giants — we know the playbook for every airline below.
Airlines routinely reject or delay legitimate claims. We know the regulations, the deadlines and the escalation paths. On average our clients receive settlements far quicker — and if we lose, you pay nothing.
Available in 190+ countries · 24/7 support
Get a free, no-obligation assessment of your claim in under 5 minutes.